Frequently Asked Questions
Everything you need to know about our skin-friendly solutions.
What makes Australian Bodycare products unique?
All our products are infused with high-quality, pharmaceutical-grade Tea Tree Oil sourced from Australia, designed to maintain the natural bacterial flora of the skin while providing effective cleansing.
Are your products suitable for sensitive skin?
Yes, our range is dermatologically tested and formulated to be gentle on all skin types, including sensitive skin. We focus on pH-balanced ingredients that support the skin's natural barrier.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return it within 30 days for a full refund or exchange, even if the product has been opened.
Do you test your products on animals?
No, Australian Bodycare is strictly against animal testing. All our products are 100% vegan and cruelty-free, adhering to the highest ethical standards in the beauty industry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.