Returns & Exchanges
At Australian Bodycare, we stand by the quality of our tea tree oil products, which is why we offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you can return your items within 180 days for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number to request a return authorization.
- 2.Prepare the Package
Securely pack the products in their original packaging, ensuring all items are well-protected to prevent damage during transit.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal collection point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.